Oak & Ember

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A message sent here gets read by the person who will bake it, not routed through a call center.

Write out what you need — a tasting, a standing bread order, a Tuesday pickup for forty cookies — and the shop calls back with a straight answer, not a script.

Phone +1 (847) 555-3288 Email office@oakemberbakery.com

Inquiry Form

Every field below reaches the office inbox the same way — nothing here takes a deposit or a card number. A wedding tier still needs a tasting appointment before any date is held; see custom cake work for how that runs, or bakery & café for standing bread and pastry counts.

Delivery is not offered — this tells us where the event is or where to plan pickup from.
Guest count and tier count for a wedding cake, diameter for a celebration cake, dozen count for cookies or pastry, size for a pie.
Event date, flavor thinking, allergies in the room, whether this is a rush.

Wedding tiers under a five-day window get a decline, not a rush fee — the reasoning for that is on the custom cakes page. Nothing submitted here is a binding order until a tasting happens and a deposit is paid.

Kelly Road

77 301 Kelly Rd
Ruffs Dale, PA 15679-1195
United States
+1 (847) 555-3288
office@oakemberbakery.com

Walk-in counter sales — bread and pastry by the piece — need no order ahead. Everything else on this page is for the custom side: cakes, trays, standing counts.

Ask before you write it out

If a form field does not fit the question, the chat in the corner reaches the same office. It is not staffed around the clock — during baking hours someone at the counter answers directly, and outside those hours a message waits for the next morning.

Read first

The nine-year history, the starter, and how the Rofco B40 gets run are on the about page. Pricing bases for every item live on custom cakes and bakery & café — check those before calling so the conversation starts with a number, not a guess.

Hours

Counter hours, by day

This is the only page on the site that breaks hours out day by day. The custom side keeps its own calendar built around tasting appointments and is not tied to these hours.

Oak & Ember counter, Kelly Road
Day Hours Note
Monday Closed Bench prep and oven maintenance, no counter service.
Tuesday Closed Dough builds for the week's lamination schedule.
Wednesday 7:00 – 14:00 First bake of the week on the shelf by opening.
Thursday 7:00 – 14:00 Standing wholesale pastry counts go out before the counter opens.
Friday 7:00 – 14:00 Heaviest bread day — loaves sell out before close most weeks.
Saturday 7:00 – 14:00 Tasting appointments run by prior booking only, not walk-in.
Sunday 8:00 – 13:00 Shorter bake, counter closes early to reset for Monday.

Holiday hours are not listed here since they change year to year — call ahead the week of a major holiday.